Client

The staff are friendly , very helpful, very organised and don’t push clients to do something they don’t want to do.
AMB
the staff a caring and friendly, I get on well with the staff.
MB
love all the staff here.
MC

Professional

reports were accurate, and good support plans in place to best meet the client’s needs. I feel that Naswell care is unlike other providers in the way they involve multi-disciplinary teams in their support planning processes.
Social worker (Gloucester City Council)
Feels that the Team and manager work well with the complex client and have a good knowledge of their needs I have always found their responses to issues to be prompt.
Social Worker (Stroud)
Communication with Naswell care has been excellent, the Manager is thoughtful the staff are compassionate resourceful and are greatly respected, Support plans are of good quality and offered for comment before finalising.
Care Co-ordinator (Gloucester CLDT)
I really appreciate the support the Manager and the clients Key- worker provided in getting to know the service user, working together and sharing ideas in the interest of the service user. The manager’s friendly and open approach makes it easy to build a good working relationship with. The service user’s happiness is due to the work done by the clients key-worker.
Social Worker (Forest of Dean)